Cutting Edge Consulting Tailored for You
CUSTOMER RELATIONSHIP MANAGEMENT CONSULTANCY
SALESFORCE IMPLEMENTATION
Is Salesforce right for us? How long will it take to go live? What will it cost? What are our goals? What about our data? How do we customise our solution? How do we get our people to use the system? How do we make sure the solution meets our needs.
A Salesforce implementation may appear to be a daunting challenge, but it need not be painful. Data Assist has a range of consulting and implementation packages specifically designed for small and medium sized businesses (SMBs) to deliver the maximum value and power out of your Salesforce.com environment.
SALESFORCE TRAINING
Our Salesforce Training will help you to maximise the value of Salesforce by ensuring your users are fully knowledgeable. We provide tailored workshops and training sessions that focus on key strategic areas of the Salesforce platform to include reporting & dashboards, administration and security.
SALESFORCE ADMINISTRATION
Successful Customer Relationship Management (CRM) is a journey and not a destination. As your company grows and your customers needs change your organisation will need to adapt in order to remain competitive. We can help you to continually evolve your Salesforce solution as your organisation evolves with our expert Salesforce support.
Do you need help making important decisions? Contact me today and let me put you back on track.
Customer Relationship Management (CRM) is a strategy for managing all your company’s relationships and interactions with your customers and potential customers. It helps you improve your profitability. CRM enables you to focus on your organisation’s relationships with individual people – whether those are customers,service users, colleagues or suppliers. Some of the biggest gains in productivity can come from moving beyond CRM as a sales and marketing tool and embedding it in your business – from HR to customer services and supply chain management.
A CRM system helps your business grow because it tracks the history of customer interactions. Why is this important? Because tracking is everything. From calls made and emails sent, to meetings held, presentations delivered, and even the next steps needed to close the deal or grow that customer account. To run smoothly, your business needs customer relationship data that’s automatically updated, with instant access for employees, and provides a full history of all communications, meetings, and documents shared.
Salesforce is much more than just a CRM solution. It brings together all your customer information in a single, integrated platform that enables you to build a customer-centred business from marketing right through to sales, customer service and business analysis. This gives you more complete understanding of your customers to drive your business’s success. That’s why we call it the Customer Success Platform.